Responsible Gaming

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Responsible Gaming at tb68

Tb68 believes that the enjoyment of gaming is only meaningful when it is done consciously and in a controlled manner. We provide a range of tools, guides, and support to ensure every member can enjoy a healthy, safe, and responsible online gaming experience.

What Is Responsible Gaming?

Responsible gaming means enjoying online gaming activities purely as entertainment — not as a way to solve financial problems or escape life's pressures. At tb68, we care about the well-being of every member, not just their activity on our platform.

Many Malaysians enjoy online casino games as a regular leisure activity, much like watching a film or dining out. There is nothing wrong with that as long as it is done in a controlled manner. Problems arise when gaming starts to take control of a person's life — not the other way around. That is why tb68 takes a proactive approach to helping members maintain a healthy balance.

TB68's responsible gaming policy is more than a formality. It is a genuine commitment reflected in our platform's design, the tools we provide, and the way our support team engages with members who may need help. We are always on your side.

Important Reminder: The tb68 platform is for entertainment purposes only and is restricted to individuals who are of age 18 years and above. If you or someone you know is struggling with a gambling-related issue, please use the self-control tools we provide or contact our support team immediately.

18+
Minimum Age Requirement Set
24/7
Member Support Available
6+
Active Self-Control Tools
100%
Member Well-Being Commitment
Tools Self-Control tb68

We provide a range of in-platform tools to help you stay in control

Daily / Weekly Deposit Limit
Set your maximum deposit limit for a daily, weekly, or monthly period directly through your account settings. This limit takes effect immediately and can be lowered at any time, while requests to raise the limit are subject to a 7-day waiting period.
Session Time Limit
Set a session time limit to control how long you spend on the tb68 platform. Once the time limit is reached, the system will automatically log you out of the current session and send a reminder notification.
Cool-Off Period
If you feel you need a short break, use the temporary break feature to block access to your account for 24 hours, 7 days, or 30 days. During this period, you will not be able to log in or make any deposits.
Self-Exclusion
For long-term protection, the self-exclusion feature allows you to close access to your tb68 account for 6 months, 1 year, or permanently. A permanent exclusion decision is final and cannot be reversed.
Maximum Loss Limit
Set the maximum loss amount you are willing to accept within a given period. Once this limit is reached, the system will automatically block any further betting until the set period ends.
Real-Time Notifications & Reminders
The tb68 platform automatically sends notifications when you approach a set limit, when a gaming session exceeds 60 consecutive minutes, and when your betting pattern shows a significant change from your usual behaviour.
Recognize Warning Signs Problem Gambling

Problem gambling is not always easy to recognize in yourself. It develops gradually. Learn to identify these early signs before they become more serious. If you identify more than three of the signs below in yourself, we encourage you to contact the TB68 support team or use our self-control tools.

  • Feeling stressed, anxious, or irritable when unable to play
  • Playing with money meant for essential needs such as rent, bills, or food
  • Constantly thinking about how to get more money to play
  • Attempting to recover losses by continuing to play (chasing losses)
  • Hiding gaming activity from family members or friends
  • Borrowing money or selling belongings to fund gaming
  • Neglecting work, family, or social responsibilities due to gaming
  • Only feeling good while playing and losing interest in other activities
  • Needing to increase wagering amounts to get the same level of excitement

Identifying the problem is the most important first step. Don't wait until things get worse — contact the tb68 support team via live chat now for immediate guidance.

Test Self-Check Simple

Answer these simple questions honestly to assess how well you are in control of your gaming activity:

1. Have you ever felt the need to hide your gambling activity?
Yes, always
Sometimes
Never
2. Have you ever played longer than you intended?
Yes, it happens fairly often
Occasionally
No, I always stick to my plan
3. Have you ever tried to stop but couldn't?
Yes, a few times
Once or twice
No, I can stop anytime

This test is not a clinical diagnosis. If your answers frequently fall on the first or second option, we encourage you to use tb68's self-control tools or speak confidentially with our support team.

How to Use Control Tools tb68

Activating self-control tools at TB68 is straightforward and can be done directly in your account without needing to contact anyone. Here are the steps:

1
Login to Your TB68 Account

Sign in to your account using your registered login details. Make sure you are on the official TB68 website.

2
Go to Account Settings

Click the profile icon in the top right corner and select "Account Settings" or "Account Management" from the dropdown menu.

3
Select the "Responsible Gaming" Tab

In your account settings, you will find a dedicated tab for all self-control tools, including deposit limits, time limits, and self-exclusion options.

4
Set Appropriate Limits

Choose the type of limit you want to set, enter a value that suits your means and needs, then confirm the changes.

5
Limits Take Effect Immediately

All limits set take effect immediately. You will receive a confirmation email as your personal record.

Tools Protection Advanced

In addition to basic control tools, tb68 also offers advanced protection for members who need stronger support:

Account Protection
Two-Factor Authentication (2FA)

Enable 2FA to ensure only you can access your TB68 account. This prevents unauthorized access that could lead to excessive use by others.

Activity History
Review Gaming History

Access a full report of your gaming activity, deposits, and withdrawals for any 90-day period. Full transparency helps you assess your playing habits objectively.

Personal Support
Confidential Consultation Session

TB68 members can request a confidential discussion session with our dedicated support team, trained to handle responsible gaming concerns. All discussions are private and not recorded for marketing purposes.

Advertising Controls
Disable Promotional Communications

You can opt out of receiving any promotional emails, bonus offers, or notifications that may encourage gaming activity. This choice does not affect important account-related notifications.

Question Common Responsible Gaming

Answers to the most frequently asked questions by TB68 members

Log in to your TB68 account, go to Account Settings, then select the "Responsible Gaming" tab. There you will find options to set daily, weekly, or monthly deposit limits. Enter the appropriate amount and confirm. Limits take effect immediately. To lower a limit, the change applies instantly; to raise a limit, you will need to wait a 7-day period as an added safety measure.

A cool-off period is for a short duration of 24 hours, 7 days, or 30 days. Once the period ends, your account will be automatically reactivated. Self-exclusion, on the other hand, is for a longer duration — 6 months, 1 year, or permanently. Permanent exclusion is final and cannot be reversed. Both features completely block access to the account and any deposits during the relevant period.

For self-exclusion with a fixed duration (6 months or 1 year), you cannot cancel it before the period ends. This is a deliberately designed safety feature to ensure you get adequate time away. Permanent exclusion cannot be reversed under any circumstances. If you need assistance during the exclusion period, the tb68 support team can still be contacted for non-gaming needs.

Yes, absolutely. Any discussions you have with the tb68 support team regarding responsible gaming are strictly confidential and protected. This information will not be shared with third parties for marketing purposes and will not be used to influence any offers or bonuses you receive. We take these matters seriously and professionally.

Your account balance is safe during the self-exclusion period. Your funds will not be lost. You can contact the TB68 support team to request a withdrawal of your balance even during the exclusion period. The withdrawal will be processed once the required identity verification is complete, in accordance with TB68's standard KYC policy.

tb68 uses a pattern-monitoring system that identifies significant changes in gaming behaviour — including sudden increases in deposit amounts, excessively long gaming sessions without breaks, and chasing losses patterns. When the system detects such patterns, our support team will proactively reach out to the member concerned to offer assistance and information about available self-control tools.
Commitment tb68 towards Member Well-being

Six core principles that shape our approach to responsible gaming

Vulnerable Group Protection
tb68 has strict procedures to identify and protect those who are more vulnerable to gambling problems, including rigorous age verification and monitoring of unusual gaming patterns.
Education & Awareness
We regularly provide our members with educational materials, guide articles, and information on the effects of problem gambling. Knowledge is the best line of defense.
Trained Staff
All tb68 support staff undergo specialised training in identifying and assisting members who may be experiencing gambling problems. They are ready to help with empathy and professionalism.
Full Control in the Hands of Members
tb68 believes that every member has the right to control their own gaming experience. That is why all self-control tools can be activated directly by the member without requiring approval from any other party.
Full Transparency
tb68 does not hide winning odds or mislead members with confusing statistics. Every game has a clearly stated Return to Player (RTP) rate that members can check at any time.
Continuous Improvement
TB68's responsible gaming policies and tools are reviewed and improved regularly based on member feedback, the latest research, and developments in the responsible gaming industry.
Play Smart, Play Fun

Join tb68 — The Platform That We Care about You

Enjoy the best casino games with peace of mind — because tb68 is always by your side, not just as a gaming platform, but as a platform that genuinely cares about your well-being.

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